{"id":2889,"date":"2017-08-03T15:59:05","date_gmt":"2017-08-03T19:59:05","guid":{"rendered":"https:\/\/www.autoraptor.com\/?page_id=2889"},"modified":"2023-03-29T14:35:56","modified_gmt":"2023-03-29T18:35:56","slug":"car-credit-solutions","status":"publish","type":"page","link":"https:\/\/www.autoraptor.com\/customers\/car-credit-solutions\/","title":{"rendered":"Story: Car Credit Solutions"},"content":{"rendered":"\t\t
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Car Credit Solutions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Small Dealership increased sales by 18% with AutoRaptor CRM<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a Test Drive<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Car\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\tWe\u2019ve experienced the benefit of having a place to capture all the data and to really manage it with action plans\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In Joplin, MO, Car Credit Solutions<\/a><\/strong><\/span>, a small, independent Lease Here Pay Here dealership, had long struggled to compete with the area\u2019s monster franchise dealers. Offering in-house financing and a 30- to 40-car inventory of 2002-2014 domestic autos, it was in the depths of a slow sales year in 2013. The U.S. economy was stagnant, unemployment wasn\u2019t dropping as fast as economists hoped, and Missouri\u2019s growth in both areas actually lagged behind the rest of the country.<\/p>

Credit Car Solutions couldn\u2019t just sit back and wait for customers to show up in an economy like that. It had to go above and beyond. And it wasn\u2019t that the dealership didn\u2019t have customers: The problem was that the sales team was working in the traditional way: Their notes about each customer contact were on yellow legal pads, inventory was detailed in a separate DRM system, e-leads lived online somewhere else, and information about walk-ins was \u201cmanaged\u201d randomly. What\u2019s more, this scattered system made it difficult for sales manager to monitor and help his team work efficiently.<\/p>

Everyone was working\u00a0hard<\/em>, but they weren\u2019t working\u00a0better<\/em>.<\/strong><\/p>

That\u2019s when Car Credit Solutions turned to AutoRaptor<\/a><\/span>, the most powerful, efficient, easy-to-use CRM available in the auto sales industry today. In fact, Car Credit Solutions discovered that AutoRaptor is more than just a CRM: It literally streamlines and automates daily tasks, gives managers at-a-glance supervision of each sales rep\u2019s performance, integrates seamlessly with \u00a0inventory management programs, and automates customized email and text marketing \u2013 and all without requiring Car Credit Solutions to buy software or hardware, commit to a long-term contract, or hire an IT professional.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Here\u2019s how it worked for Car Credit Solutions:<\/p>

AutoRaptor was easily integrated with the company\u2019s website provider,<\/strong> and organized all of their leads, from a variety of sources, in one place, enlarging their lead base and allowing the sales team to manage and leverage those leads efficiently and effectively, and turn one-time leads into long-term customers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\u201cWe\u2019ve experienced the benefit of having a place to capture all the data and to really manage it with action plans,\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tKit Eaker, Credit Solutions Sales Manager<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Credit Car Solutions utilized AutoRaptor\u2019s user-friendly, automated email campaign feature<\/strong> to market their available inventory to targeted customers, leading to a dramatic increase in closing sales percentages \u2013 which were also easily tracked with AutoRaptor.<\/p>

The company\u2019s sales reps took advantage of the AutoRaptor mobile app<\/a><\/span> to scan drivers licenses,<\/strong> get demographic data about the customer, and scan VIN codes to help develop trade information right on the lot, smoothing the entire sales process for both the dealer and the customer.<\/p>

Sales reps used AutoRaptor\u2019s built-in texting feature<\/a><\/span> to follow up with customers who prefer text contact quickly,<\/strong> reach out to them with promotional texts and more \u2013 prompted by AutoRaptor\u2019s automated daily task generation system \u2013 leading to better customer relationships and more sales.<\/p>

The sales manager used the AutoRaptor dashboard to track who and what were generating the most sales<\/a><\/span>,<\/strong>\u00a0allowing the dealership to focus its resources on the people and processes that worked, and eliminate what didn\u2019t.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The numbers don\u2019t lie, and Car Credit Solutions not only experienced a huge improvement in business, but set itself up to survive and even thrive in the future, no matter what twists and turns the world takes.<\/p>